Subscriber Agreement

Terms & Conditions

Terms of service and subscription agreement governing access to the MandiCore SaaS platform (mandicore.com) operated by Scope And Research Infosoft.

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Organization: Scope And Research Infosoft (SAR Infosoft)
Platform & Domain: MandiCore SaaS (mandicore.com)
Jurisdiction: Chhindwara, Madhya Pradesh
Version: 1.0 (Pilot Release)
1 Agreement & Application Hosting

By registering an organization, creating an account, or accessing the MandiCore (MandiScope ERP) SaaS application via www.mandicore.com or any associated tenant instances, you ("Subscriber", "User", "You") agree to be bound by these Terms & Conditions established by Scope And Research Infosoft (also known as SAR Infosoft; corporate website: www.sarinfosoft.com), located in Chhindwara (Madhya Pradesh), India.

If you do not agree with any part of these terms, you must refrain from registering or utilizing the SaaS services.

2 Pilot Project Status & Data Export Guarantee
Pilot Phase Notice: The MandiScope SaaS application is currently operating as a Pilot Project. Scope And Research Infosoft reserves the right to refine, restructure, or discontinue this pilot project in the future based on technical, business, or regulatory considerations.

Data Safeguard upon Discontinuation: In the event that SAR Infosoft decides to discontinue this SaaS application or pilot project, all registered subscribers will be given formal advance notice and a dedicated opportunity/timeframe to safely export, download, or retrieve their business records and ledger data.

3 Trial Period, Package Pricing & Renewals
  • 1-Month (30 Days) Free Trial: Every new organization receives an automatic 30-day free trial upon registration with full access to inward, auction sales, crate control, ledgers, and day reports.
  • Dynamic Package Pricing: Package rates, duration tiers, and server configurations are subject to revision over time. At the time of subscription renewal, the subscriber must pay according to the new/current package pricing prevailing on the date of renewal.
  • Renewal Continuity: Renewing an active plan before its expiration date preserves all remaining days by extending the validity from the existing expiry date.
4 Taxes & Statutory GST Regulations

At present, Goods and Services Tax (GST) is not applicable to our organization.

Future Tax Invoicing: In the future, in accordance with applicable statutory GST laws or other central/state tax rules, appropriate taxes will be levied and charged in addition to the subscription package pricing.
5 Mandatory Best Practice: Daily Day-Report Hard Copy
Daily Physical Record Archive: We highly recommend that each subscriber prints and maintains a physical hard copy record of the "Day-Report" daily at the conclusion of every trading day.

Because agricultural commission trading involves high-velocity morning cash settlements and fluctuating lots, maintaining a daily printed physical ledger safeguards your business against unexpected local device breakdown, power cuts, or connectivity downtime.

6 Administrative Rights & Subscription Suspension

Scope And Research Infosoft reserves complete authority and exclusive rights regarding:

  • Setting and modifying data retention, archive rollover, and deletion schedules.
  • Suspending, restricting, or terminating an organization's subscription in cases of non-payment, expired validity, fraudulent usage, security threats, or violation of these terms.
  • Scheduling system maintenance, server upgrades, and platform patches.
7 Data Lifecycle & 60-Day Deletion Rule

Subscriber data is maintained according to the following strict parameters:

  • Data Retention Limit: Up to 3 years of transactional history OR up to 55,000 Sales Voucher item records, whichever milestone occurs first. Beyond this, opening balances are reset as per the 3-year cutoff to ensure high database performance.
60-Day Deletion Rule: If a subscriber does not renew the subscription within 60 days after the expiry date, all subscriber data will be permanently and irreversibly deleted from the servers. This deleted data cannot be recovered under any circumstance.
8 Data Privacy & Commercial Analytics

SAR Infosoft will never directly sell raw confidential transaction records to any third parties. However, SAR Infosoft reserves the right to process aggregated, anonymized metrics for analytical insights, system optimization, and commercial analytics purposes.

9 Refund & Cancellation Terms

As a comprehensive 1-month / 30-day free trial is provided to evaluate all features prior to payment, all subscription package fees paid are strictly non-refundable. All decisions regarding billing disputes or exceptions rest exclusively with SAR Infosoft. For full details, see our Refund Policy.

10 Governing Law & Legal Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of India.

Any disputes, claims, or legal proceedings arising out of or in connection with the SaaS application or SAR Infosoft shall be subject to the exclusive jurisdiction of the competent courts in Chhindwara (Madhya Pradesh), India.

11 Contact Information
Scope And Research Infosoft (SAR Infosoft)
Address: Near Patel Mangal Bhavan, Bhushanwadi, Chhindwara, Madhya Pradesh – 480001, India
Application Domain: www.mandicore.com
Corporate Website: www.sarinfosoft.com