Refund & Cancellation Policy
Clear guidelines regarding our 30-day free trial period, no-refund policy, and subscription management for MandiCore ERP (mandicore.com) by Scope And Research Infosoft.
Contact our accounts team for subscription and payment assistance.
info@sarinfosoft.comAt Scope And Research Infosoft (aka SAR Infosoft), we want our subscribers to be 100% satisfied with our mandi accounting software before paying.
All authorizations, reviews, discretionary evaluations, and final decisions regarding subscription packages, billing queries, renewal extensions, or exceptional considerations remain exclusively with Scope And Research Infosoft.
The decision of SAR Infosoft in all such billing and subscription matters shall be final, definitive, and legally binding.
Subscription packages and pricing structures may be updated periodically to reflect infrastructure enhancements, feature releases, and cloud capacity:
- Prevailing Package Rates: When renewing an expired or expiring subscription, the subscriber will pay according to the package pricing active on the date of renewal.
- Unused Days Protection: If you renew prior to the current expiration date, the new duration is added to your existing expiry date, ensuring you never lose remaining days.
- No Automatic Credit Card Charges: We do not automatically debit your bank or card; you maintain full manual control over when and which package you renew.
Currently, Goods and Services Tax (GST) is not applicable to our organization.
In the future, as and when GST or other tax regulations become applicable under statutory government norms, taxes will be charged additionally alongside the subscription package pricing.
If you choose not to renew a subscription:
- Your account will enter an expired state at the end of the paid validity period.
- A 60-day grace period is maintained during which you can renew to restore full access.
- If renewal is not completed within 60 days post-expiry, your organization data will be permanently and irreversibly deleted from our servers with zero possibility of recovery.
For payment verification, manual transfer confirmation (UPI / NEFT / Cash), or invoice queries: